Partners in change
for care organisations

Cairns and Hinterland Hospital and Healthcare Service    •      NSW Health    •    NSW Department of Communities and Justice    •    Tasmanian Department of Health    •    Commonwealth Department of Health, Disability & Ageing    •    NSW Office of the Chief Scientist & Engineer    •    NSW Office of Energy and Climate Change    •    Goondiwindi Regional Council    •    Cobar Shire Council    •    Goondiwindi Regional Council     •     Department of Premier and Cabinet Queensland     •      ACT Government     •     NSW Pathology     •    NSW Agency for Clinical Innovation     •     NSW Office for Health & Medical Research     •     NSW Ambulance     •     NSW Treasury     •    

Cairns and Hinterland Hospital and Healthcare Service    •      NSW Health    •    NSW Department of Communities and Justice    •    Tasmanian Department of Health    •    Commonwealth Department of Health, Disability & Ageing    •    NSW Office of the Chief Scientist & Engineer    •    NSW Office of Energy and Climate Change    •    Goondiwindi Regional Council    •    Cobar Shire Council    •    Goondiwindi Regional Council     •     Department of Premier and Cabinet Queensland     •      ACT Government     •     NSW Pathology     •    NSW Agency for Clinical Innovation     •     NSW Office for Health & Medical Research     •     NSW Ambulance     •     NSW Treasury     •    

Savills    •    Stockland    •    Lend Lease    •    Frasers    •   Toga Group     •     Adventist HealthCare Limited    •    Calvary    •    St Vincent's Hospital    •    Chris O'Brien Lifehouse    •    Sydney Children’s Hospital Network     •    Nepean Blue Mountains Local Health District     •     South Western Sydney Local Health District     •     Northern Sydney Local Health District     •    South Eastern Sydney Local Health District     •    Western NSW Local Health District     •     Victor Chang Heart Institute     •     Savills    •    Stockland    •    Lend Lease    •    Frasers    •   Toga Group     •     Adventist HealthCare Limited    •    Calvary    •    St Vincent's Hospital    •    Chris O'Brien Lifehouse    •    Sydney Children’s Hospital Network     •    Nepean Blue Mountains Local Health District     •     South Western Sydney Local Health District     •     Northern Sydney Local Health District     •    South Eastern Sydney Local Health District     •    Western NSW Local Health District     •     Victor Chang Heart Institute     •    

Savills    •    Stockland    •    Lend Lease    •    Frasers    •   Toga Group     •     Adventist HealthCare Limited    •    Calvary    •    St Vincent's Hospital    •    Chris O'Brien Lifehouse    •    Sydney Children’s Hospital Network     •    Nepean Blue Mountains Local Health District     •     South Western Sydney Local Health District     •     Northern Sydney Local Health District     •    South Eastern Sydney Local Health District     •    Western NSW Local Health District     •     Victor Chang Heart Institute     •     Savills    •    Stockland    •    Lend Lease    •    Frasers    •   Toga Group     •     Adventist HealthCare Limited    •    Calvary    •    St Vincent's Hospital    •    Chris O'Brien Lifehouse    •    Sydney Children’s Hospital Network     •    Nepean Blue Mountains Local Health District     •     South Western Sydney Local Health District     •     Northern Sydney Local Health District     •    South Eastern Sydney Local Health District     •    Western NSW Local Health District     •     Victor Chang Heart Institute     •    

Palm Island Community Company    •    Unisson    •    Northcott    •     Dhauwurd Wurrung Elderly & Community Health Service Inc.   •    Muru Mittigar    •    Twilight Aged Care    •    IBIS Care Aged Care    •    St Elizabeth Home    •    Scalabrini Aged Care    •    Salvation Army Aged Care    •    Anglican Care     •     Rare Voices     •    ABSec     •     Palm Island Community Company    •    Unisson    •    Northcott    •     Dhauwurd Wurrung Elderly & Community Health Service Inc.   •    Muru Mittigar    •    Twilight Aged Care    •    IBIS Care Aged Care    •    St Elizabeth Home    •    Scalabrini Aged Care    •    Salvation Army Aged Care    •    Anglican Care     •     Rare Voices     •    ABSec     •    

Palm Island Community Company    •    Unisson    •    Northcott    •     Dhauwurd Wurrung Elderly & Community Health Service Inc.   •    Muru Mittigar    •    Twilight Aged Care    •    IBIS Care Aged Care    •    St Elizabeth Home    •    Scalabrini Aged Care    •    Salvation Army Aged Care    •    Anglican Care     •     Rare Voices     •    ABSec     •     Palm Island Community Company    •    Unisson    •    Northcott    •     Dhauwurd Wurrung Elderly & Community Health Service Inc.   •    Muru Mittigar    •    Twilight Aged Care    •    IBIS Care Aged Care    •    St Elizabeth Home    •    Scalabrini Aged Care    •    Salvation Army Aged Care    •    Anglican Care     •     Rare Voices     •    ABSec     •    

University of Wollongong    •    Western Sydney University    •    Australian National University    •    Children's Medical Research Institute    •    Arthritis Australia     •     Osteoporosis Australia     •     Cancer Council NSW     •    Diabetes NSW     •    Karitane     •    TAFE NSW     •    

University of Wollongong    •    Western Sydney University    •    Australian National University    •    Children's Medical Research Institute    •    Arthritis Australia     •     Osteoporosis Australia     •     Cancer Council NSW     •    Diabetes NSW     •    Karitane     •    TAFE NSW     •    

We understand the real world complexity of Australia’s health and care systems. Systems where needs, cultures, policy, funding and practice intersect.

We know that what works in one community or organisation rarely translates seamlessly to another.

From hospital to aged care home, from metro to regional and remote, across language, age, ability, culture and capacity, we work with you to develop tailored solutions that work.

Since 2007, O’Connell Advisory has partnered with organisations of all shapes and sizes. Our specialised multidisciplinary senior team works alongside you to design and deliver pragmatic, resilient and evidence-backed solutions—aligning service models, workforce, infrastructure and investment to the unique reality of your day-to-day.

Our services

Strategy & governance

System & service reform

Financial performance & sustainability

Evaluation, engagement & co-design

Implementation & delivery
Contact us to learn more

Our sector expertise

We combine decades of leadership experience, sector knowledge with practical delivery experience across health, aged care, government, community services and infrastructure. We understand your context and tailor our support to deliver service improvements and change in complex environments.

  • We work across public and private health services, supporting hospitals, health districts, primary care providers, insurers and specialist services to navigate growth, reform and service change. 

    Our experience:

    • Metropolitan, regional and remote settings 

    • Acute care

    • Primary care

    • Mental health

    • Cancer care

    • Aboriginal health  

    • Community health

    • and more...

  • We support health infrastructure planning from early feasibility to service planning and implementation. We provide the analysis and planning to support sound investment and implementation decisions.

    Our experience:

    • Health precinct planning

    • Hospital development

    • Service expansions

    • Demand modelling 

    • Workforce requirements

    • Service delivery needs  

    • Financial impacts

    • and more...

  • We work with residential aged care, home care and retirement living providers across Australia. We support clinical, financial, workforce, human resources, operations and governance.  

    Our experience:

    • Executive leadership roles  

    • Clinical audits, compliance and quality support

    • Organisational response to reforms

    • Thin market grant development 

    • Workforce redesign

    • Financial turn around 

    • Sale and acquisition process

  • We support local, state and Commonwealth agencies  turn ambitious goals into measurable results for the community. We understand the issues, evidence, models and perspectives.

    Our experience:

    • Strategy, policy and guideline development  

    • Advocacy and external relations 

    • Service mapping and analysis 

    • Research and evidence reviews 

    • Roadmap and implementation planning

    • Stakeholder engagement 

    • Tender assessment and management

  • Working alongside Community Controlled Organisations and communities. Our approaches are community-led, culturally grounded, locally relevant and aligned with community and system priorities.  

    Our experience:

    • Culturally responsive aged care 

    • Policy and clinical guidelines for ACCHOs

    • Program establishment and operations

    • Research and evidence reviews 

    • Roadmap and implementation planning

    • Workforce planning 

    • Model of care development

  • We work with organisations supporting populations across community, mental health, housing, health, disability and social services. Our approach is respectful and strengths-based. 

    Our experience:

    • Financial modelling and operations

    • Pathways to housing 

    • Strategy, policy and guideline development 

    • Evaluation 

    • Competitor analysis 

    • Customer experience

    • Model of care development

Our projects

We draw on deep system expertise across policy, strategy, financing, research and service design to unpack complexity, provide insights and deliver practical, cost-effective solutions.

Our projects
NSW Health Immune Effector Cell Therapy
NSW Health Immune Effector Cell Therapy

Led development of the NSW Immune Effector Cell Therapy Service Plan, supporting future planning for emerging cancer therapies across New South Wales.

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Goondiwindi Service Mapping and Analysis
Goondiwindi Service Mapping and Analysis

Service mapping, analysis and recommendations to the QLD Premier to improve services for young people and families across the border region.

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NSW Youth Health Strategy and Roadmap
NSW Youth Health Strategy and Roadmap

Led the development of the Future Health of Young People in NSW Strategy (to be released), providing a long-term roadmap to improve health and wellbeing outcomes for young people across the state.

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Palm Island Community Company
Implementation & delivery
Palm Island Community Company
Implementation & delivery

Working alongside Palm Island Community Company to strengthen the sustainability and future delivery of aged care services on Palm Island.

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Implementation & delivery
Sydney Adventist Hospital
Strategy & governance
Sydney Adventist Hospital
Strategy & governance

O'Connell Advisory has developed several Clinical Services Plans for Sydney Adventist Hospital, one of Australia's largest private hospitals.  

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Strategy & governance
NSW Hospital Feasibility and Planning
Strategy & governance
NSW Hospital Feasibility and Planning
Strategy & governance

As part of business cases, financial modelling for new state-of-the-art hospitals such as the new $2 billion Bankstown Hospital. Included workforce planning, activity modelling and financial impact analysis.

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Strategy & governance
NSW Health Pathways to Community Living Initiative (PCLI)
System & service reform
NSW Health Pathways to Community Living Initiative (PCLI)
System & service reform

For almost a decade, O'Connell Advisory has supported people with severe and persistent mental illness transition from institutional care into community-based housing and support and aged care.

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System & service reform
Roseneath Aged Care
Financial performance & sustainability
Roseneath Aged Care
Financial performance & sustainability

Providing long-term executive management and advisory support to aged care services in regional NSW. Providing strategic advice, financial and operational management to support the Board, executive, staff and residents.

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Financial performance & sustainability

Meet the partners

Each of our Directors have over 25 years’ experience working across the aged care, health and human services spectrum, with a blend of operational management, financing and senior consulting skills.

James Carter
Executive Director

Helen Favelle
Executive Director

Lindsay Martin
Executive Director

Hayley Robertson
Executive Director

Greg Anderson
Executive Director