In a rapidly changing and increasingly complex aged care funding environment having trusted and experienced advisors is critical to aged care providers seeking to provide a sustainable and high quality services to residents.

As an experienced operator of aged care facilities, O’Connell Advisory provides sound and pragmatic advice to our aged care clients. We have performed diagnostic reviews to develop remediation plans to improve financial and operating performance. Areas of focus for such reviews include:

• Review of ACFI levels to legitimately maximise revenue,
• Analysis of staff mix and work hours per patient day, and align to the resident mix,
• Service quality and compliance reviews,
• Strategies for maximising occupancy,
• DAP/RAD mix optimisation strategies,
• Reviewing other key expenditure items including food and insurance.

We have been involved in advising aged care operators on refurbishments and expansions of their facilities. This advice typically includes a market assessment (including review of population demographics and competitor analysis) and the development of a financial model to facilitate the analysis of options including alternative funding strategies.

Members of the O’Connell team have worked for the large Australian banks in the health and aged care markets. Clients have utilised this experience to successfully obtain bank finance or refinancing on commercially competitive terms. O’Connell’s standardised aged care financial models are highly regarded by the large banks.

Aged care facilities have utilised O’Connell Advisory to develop their annual budgets or business cases using market assessments and standardised operational and financial models. We have assisted banks with the monitoring of the performance of aged care providers in “bad bank” and the implementation of remediation initiatives. O’Connell has also advised on the divestment and acquisition of aged care facilities.